Knowledge base

• Fabricator

  Generate Swatches

  • Controlling the Output Set No. (Seed) for enhanced results.
  • Prompt Guide: How to craft text prompts for fabric texture generation

  General

  • Why are credits charged per generation and not per download?
  • How do I solve website lag/stuttering issues?

  PBR Maps

  • How do I create Metallic and Opacity Maps from Grayscale Maps?
  • How do I create Alpha Maps from Base Color Maps?

• General

  General Info

  • Problems with email verification
  • How do I allow a pop-up window in different browsers?

  Library Service

  • How do I switch from an Annual Plan to a Monthly Plan?
  • What are Trial Credits and Bonus Credits and how are they different from Plan Credits?
  • Can I cancel my subscription?
  • Do credits roll-over to the next month?

  Usage Guide - General

  • Why we chose 8-bit color depth in our workflow instead of a 16-bit color depth for PBR maps
  • What resolution is each texture map?
  • Which kind of software do I utilize to change colors by using Color Mask Maps?

  Usage Guide - CLO3D

  • How can I eliminate the occasional noise on the fabric surface of the final rendered image in CLO?
  • What are the PBR Maps and how does the parameter of each map in CLO3D affect the texture?
  • Why can’t I see some details such as furs or iridescent color in 3D Garment Window of CLO3D?
  • Why does a matt fabric look glossy in 3D Garment Window of CLO3D?
  • Why do some of my opaque fabrics look transparent in CLO3D Software?
  • How do I use Color Mask Maps in Clo3D?

  Usage Guide - Adobe Substance 3D

  • How do I adjust the parameters in VMOD’s SBSAR files?
  • Why do some SBSAR files appear deficient when imported into Substance 3D?
  • How do I use Color Mask Maps in Adobe Substance 3D Painter?

  Usage Guide - Blender

  • How do I use Color Mask Maps in Blender?

  Usage Guide - Unreal Engine

  • How do I use Color Mask Maps in Unreal Engine?

  Usage Guide - Cinema 4D

  • How do I use Color Mask Maps in Cinema 4D?

  Usage Guide - Others

  • How do I use PBR Map textures in Keyshot?